Returns & Cancellations


Tenuta Foppa & Ambrosi Wines LLC  does not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. Tenuta Foppa & Ambrosi Wines LLC  makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from Tenuta Foppa & Ambrosi Wines LLC  is over the age of 21. You also agree that any alcohol purchased from Tenuta Foppa & Ambrosi Wines LLC  is intended for personal consumption and not for resale. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21 Tenuta Foppa & Ambrosi Wines LLC  will prosecute you fully to the extent allowable by law.


Title to, and ownership of, all wine passes from Tenuta Foppa & Ambrosi Wines LLC to the purchaser at the warehouse and state it is purchased in. By arranging for transportation of the wine, Tenuta Foppa & Ambrosi Wines LLC is providing a service to, and acting on behalf of the purchaser. By utilizing this service from Tenuta Foppa & Ambrosi Wines LLC, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.


The Tenuta Foppa & Ambrosi Wines LLC Site may contain links to other web sites or resources. You acknowledge and agree that Tenuta Foppa & Ambrosi Wines LLC is not responsible or liable for (1) the availability or accuracy of such web sites or resources; or (2) the content, advertising, or products on or available from such web sites or resources. The inclusion of any link on the Tenuta Foppa & Ambrosi Wines LLC Site does not imply that endorses the linked site.


In the event that a transaction is processed with insufficient/no payment, we have the right to use any payment method we have on record for you, and to charge any credit card, debit card, or any other payment method that we have on file for you one or more times, for full or partial amounts, as reasonably necessary for us to collect the payment due from you, or to contact you to arrange for remittance before your package(s) may be cleared for dispatch.


Tenuta Foppa & Ambrosi Wines LLC uses a third-party delivery service. Delivery times therefore serve as an estimated delivery date from the third-party. Delivery dates take transit times into account including weekends, holidays, and your chosen shipping speed. Tenuta Foppa & Ambrosi Wines LLC gives orders to our third-party delivery service without undue delay, but we will notify you if there is a delay on our part of items being shipped.


After delivery attempts have been made to the recipient, the carrier returns the package back to Tenuta Foppa & Ambrosi Wines LLC.  All returned orders received are checked for damage and then received back into inventory or set in a QA (Quality Assurance) subinventory and then returned back to client or as scheduled.  


If you need to cancel your order, please contact us as soon as possible. For orders that have yet to ship from our warehouses, we will cancel your order and issue a full refund. If your order has already shipped, the items must be returned within 10 days of the date of delivery. You will be refunded less handling and shipping fees. Items must be in their original packaging, unused and in the same condition that you received them. Please contact us for assistance before returning any goods.


Once your return is received and inspected, we will send you an email acknowledging receipt and notifying you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days. Appeasements, if any, are given at the sole discretion of Tenuta Foppa & Ambrosi Wines LLC Please contact us for assistance.


We replace items only if they are deemed defective or damaged, and if and when we have additional stock on hand. Please contact us for assistance.


If you receive items that have been damaged during transit, please contact us within 10 days of delivery. Include a description of the damage and pictures if possible; this is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced. Tenuta Foppa & Ambrosi Wines LLC is not responsible for any loss, damage, or dissatisfaction that occurs following delivery.